Welcome to Dorking Distillery Ltd. By accessing our website or purchasing products from us, you agree to the following Terms and Conditions. Please read them carefully before placing an order.

1. General

1.1 These terms apply to all purchases made on the Dorking Distillery website.

1.2 By using this website and placing an order, you confirm that you are at least 18 years old and legally eligible to purchase alcoholic beverages.

2. Orders

2.1 All orders are subject to availability and acceptance by Dorking Distillery.

2.2 Once an order is placed, you will receive an email confirmation. This does
not constitute acceptance until we have processed and dispatched the goods.

2.3 We reserve the right to cancel or refuse any order at our discretion.

3. Pricing and Payment

3.1 All prices are listed in GBP and include VAT unless otherwise stated.

3.2 Delivery charges will be added at checkout and displayed before you confirm your order.

3.3 Payment must be made in full at the time of purchase.

3.4 We accept payment via major credit/debit cards and other methods shown at checkout.

4. Delivery

4.1 We primarily deliver to the UK only. Any shipment to a destination outside the UK is sent on a best endeavours basis. Delivery timeframes are estimates and not guaranteed.

4.2 We aim to dispatch orders within 1-2 working days.

4.3 Risk in the goods passes to you upon delivery.

4.4 If you have not received your order within 7 working days, please contact
us.

5. Returns and Refunds

5.1 If your item is faulty, damaged, or incorrect, please contact us within 7 days of delivery.

5.2 We do not accept returns of opened or used goods unless they are faulty.

5.3 Refunds will be issued once a photograph of the damaged goods has been verified or the returned goods are received and inspected.

5.4 Return postage for unwanted items is the customer's responsibility unless
the product is defective.

6. Alcohol Responsibility

6.1 By purchasing alcohol from our website, you confirm you are over 18.

6.2 We may use age verification services or request identification before delivery.

6.3 It is an offence for anyone under 18 to purchase or attempt to purchase alcohol.

7. Intellectual Property

7.1 All content, branding, and design on this website are the property of Dorking Distillery and may not be copied or reproduced without permission.

8. Liability

8.1 We shall not be liable for any indirect or consequential loss arising from the use of our products or website.

8.2 Our total liability is limited to the purchase price of the goods supplied.

9. Privacy

9.1 Your personal information will be handled in accordance with our Privacy Policy.

9.2 We will never share your data without consent, except where required to process your order.

10. Changes to Terms

10.1 We reserve the right to update these terms at any time. Any changes will be posted on this page.

11. Governing Law

11.1 These terms are governed by the laws of England and Wales.

11.2 Any disputes will be subject to the exclusive jurisdiction of the English
courts.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please get in touch:

Dorking Distillery Ltd

Email: fabulous@dorkingdistillery.co.uk